FREQUENTLY ASKED QUESTIONS
Exchange & Return Policy:
At this time we unable to accept returns, however a store credit or exchange can be arranged.
Please note original shipping and return shipping are not reimbursed.
Each Fur Vest is a one of a kind creation upcycled from vintage fur & with furs, we recommend you treat the garment gently.
Please allow up to 5 business days prior to your order shipping from Canada.
All orders will ship with a tracking number which is emailed to you once your label is created, you will be able to follow along on
your packages journey using this email by clicking "view order".
Enchanted Designs is not responsible for any applicable duty fees which may arise upon accepting your parcel. During any international customs process, duty fees may be charged upon receipt.
Please note that incomplete or incorrect shipping addresses may result in your parcel being returned or abandoned.
Any return shipping fees or loss of item is to be covered by the customer if this occurs.